Case Studies

Explore the success stories of customer contact leaders who are winning with Acuity!
Acuity + Cox Communications
Acuity + Performant Recovery
Acuity + Collective Solution
Acuity + Chime Solutions
Acuity + Veyo
Acuity + Bluegreen Vacations
Acuity + Convergent
A-GAME LEAGUES
Acuity + ARM Outsourcer
Our customers are seeing results.
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After Call Work
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Calls per Hour
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Attendance
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Attrition
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Sales
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Productivity

Trusted by many

“Acuity has made life so much easier for the leadership team!  Having a balanced scorecard is a necessity in our environment.“

- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ

“TouchPoint One, through their technology platforms and expertise, has enabled us to intelligently employ gamification within a comprehensive performance management framework which has significantly elevated employee engagement and effectiveness.“

- Mark Wilson, Chime Solutions CEO

“We are saving ourselves so much time and so many headaches. It is just a better way to work.”

- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit

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