Pricing

Acuity SaaS fees are determined by multiplying the number of system users by the corresponding rate tier. View Table.
5% Discount
7.5% Discount
10% Discount

Acuity Core

Includes all hosting, support, and general software updates as well as the following core platform features:
$14.40 USD/user/month
$14,414.40
total per month
* Monthly SaaS fees are based on a minimum of 100 users.
Acuity Performance Management Platform (Cloud-based SaaS)
User Profile & Organizational Hierarchy System
Real-time Data Connection, Import, and Aggregation System
Performance Scoring Logic System
Agent Scorecard
Role-based GUI and Performance Management Dashboards
Communications Modules - Chat/Messaging
Performance Alerts/Notification
Core Report Module (all standard reports + up to five custom reports)

Acuity Plus

Includes Acuity Core plus one or more of the following Add-on Modules*
$17.10 USD/user/month
$17,117.10
total per month
* Monthly SaaS fees are based on a minimum of 100 users.
Tier 1 Modules:
Tier 2 Modules:

Acuity Max

Includes Acuity Core and the full suite of Tier 1 and Tier 2 Add-on Modules.
$20.25 USD/user/month
$20,270.25
total per month
* Monthly SaaS fees are based on a minimum of 100 users.
Tier 1 Modules:
Sidekick® - Contact Center Coaching Module/Virtual Mentor
A-GAME® – Gamification Suite (Flex, Leagues/Xtreme)
A-GAME® – Incentive and Reward (Redeemable Points & Coins, Badges, Prize Manager)
Quality and Compliance Monitoring System (workflows customized to you requirements and specifications)
Employee Quiz/Survey/Poll System
Performance Review module
Tier 2 Modules:
Performance-based Pay system
Acuity-mini - desktop widget
Custom Report Module (Core Report module + unlimited custom reports)
Each Additional Supervisor, Financial, Talent Source, etc. scorecard/s
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*Development of custom reports, quality/compliance monitoring forms, custom systems integrations, new or enhanced features, or business operations consulting provided per SOW

Trusted by many

“Acuity has made life so much easier for the leadership team!  Having a balanced scorecard is a necessity in our environment. “

- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ

“TouchPoint One, through their technology platforms and expertise, has enabled us to intelligently employ gamification within a comprehensive performance management framework which has significantly elevated employee engagement and effectiveness. “
- Mark Wilson, Chime Solutions CEO

“We are saving ourselves so much time and so many headaches. It is just a better way to work.”
- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit

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101 W Ohio St, Suite 2000 Indianapolis, IN 46204
info@touchpointone.com
(317) 454-8200
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