Illustration of employees reviewing an abstract image of a dashboard

Elevate your CX with the transformative power of Acuity.

Maximize budgets and simplify data management. Navigate technology with ease, empowering your team with AI insights and engaging gamification. Align with critical metrics, boost performance, and transform into a lean, people-centric powerhouse. Ready to elevate your CX workforce and delight customers at every touchpoint? Partner with TouchPoint One.
Schedule a Demo
The Power of Workplace Bonds: Gamification’s Role in Delivering CX Success and So Much More
September 30, 2024
The Power of Workplace Bonds: Gamification’s Role in Delivering CX Success and So Much More
Read More »
23%
Balanced Scores
14%
NPS Scores
64%
After Call Work
61%
Calls per Hour
22%
Average Handle Time
4%
Attendance
17%
CSAT
14%
Schedule Adherence
83%
Quality
30%
Attrition
24%
Productivity
26%
Accuracy
20%
$$ Per Contact
100%
Bonus
27%
Sales
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
4%
Attrition
Our customers are seeing results.
0%
Balanced Scores
0%
NPS Scores
0%
After Call Work
0%
Quality
0%
Calls per Hour
0%
Attendance
0%
Attrition
0%
Sales
0%
Productivity

TouchPoint One's Acuity platform empowers the customer
contact workforce, improves performance, and drives costs down. 

View the Video below to learn how.

Explore the success stories of customer contact leaders who are winning with Acuity!

View All Success Stories
Your moment is here!
Welcome to the springboard to effective leadership, equipping you with the skills to soar in your new CX team leader role.
Learn More

Lastest News & Events

View all news & events

Trusted by many

“Acuity has made life so much easier for the leadership team!  Having a balanced scorecard is a necessity in our environment.“

- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ

“With TouchPoint One's advanced platforms and expertise, we've seamlessly integrated gamification into our performance management, boosting employee engagement and efficiency.“

- Mark Wilson, Chime Solutions CEO

“We are saving ourselves so much time and so many headaches. It is just a better way to work.”

- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
101 W Ohio St, Suite 2000 Indianapolis, IN 46204
info@touchpointone.com
(317) 454-8200
Connect With Us

Sign up for our newsletter.

Stay up to date on our latest news, events and product updates. 
Oops! Something went wrong while submitting the form.
© Copyright year TouchPoint One  |  Website Sitemap  |  Privacy Policy