Award-winning Performance Dashboards, Workforce Productivity and Gamification Solutions to be Showcased January 16-18 in Nashville
INDIANAPOLIS, Indiana, January 8, 2019 — TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centers, will be exhibiting its award-winning Cloud SaaS platform during CCW Winter 2019, January 16-18 at the JW Marriott, Nashville, TN.
Customer Contact Week is the largest and most comprehensive event for customer service and CX professionals with a range of engaging speakers and an up-to-the-minute agenda rooted in the people, processes and technology organizations need to deliver world-class journeys to all customers. The event will feature Jenn Lim, Chief Happiness Officer of Delivering Happiness, Vinay Mummigatti, Chief Automation Officer at LexisNexis and Valerie Egen, VP of Global Customer Engagement at Subway. The event is projected to attract over 500 executives who spearhead contact center and customer experience strategies.
TouchPoint One will be featured in the expo’s Demo Drive, showcasing Acuity, the advanced performance management platform & employee engagement platform for contact centers and A-GAME Tiki Beach, the latest version of its proven performance gamification platform. Founded on the TouchPoint One Performance Optimization Model, Acuity facilitates the complete transformation of employee engagement and performance management so that organizations can better understand their operations, improve organizational alignment, and enhance results for employers, employees, and customers. Stop by TouchPoint One booth #319 for a personal demo and a chance to win a set of Bose QuietComfort 35 (Series II) Wireless Headphones.