About: Join CCNG Member Greg Salvato, CEO of TouchPoint One, to kick off the discussion and discuss what contact center leaders must do to re-ignite employee engagement, performance, and retention.
Date: October 19, 2022, 2:00pm - 3:00pm EDT
Location: Virtual Event
“Acuity has made life so much easier for the leadership team! Having a balanced scorecard is a necessity in our environment.“
- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ
“TouchPoint One, through their technology platforms and expertise, has enabled us to intelligently employ gamification within a comprehensive performance management framework which has significantly elevated employee engagement and effectiveness.“
- Mark Wilson, Chime Solutions CEO
“We are saving ourselves so much time and so many headaches. It is just a better way to work.”
- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit
