Summary: TouchPoint One to sponsor Hire Dynamics 32nd Annual Contact Center Executive Forum taking place Wednesday, June 4th, 2014 from 11:00am-1:00pm at Villa Christina in Dunwoody, Georgia.
Indianapolis, IN (PRWEB) May 28, 2014 — TouchPoint One, provider of the Acuity Contact Center Performance Management solution, announced today that it will sponsor the Hire Dynamics 2014 Atlanta Call Center Executive Forum taking place Wednesday, June 4th, 2014 from 11:00am-1:00pm at Villa Christina in Dunwoody.
The forum is an information and networking event exclusively designed for Contact Center management to discuss Best Practices, gain knowledge, stimulate community awareness and raise call center perception. Leaders that attend are involved in strategic decisions and tactical execution of small to large (Fortune 100) companies. During this highly informative event, TouchPoint One will showcase Acuity, its hosted (SaaS) Contact Center Performance Management solution.
“The Hire Dynamics Contact Center Executive Forum is one of the best events for contact center professionals to share best practices, ideas, challenges and other experiences with peers and counterparts from outside their own organizations,” said Greg Salvato, CEO of TouchPoint One. “Most of the people in attendance are contending with the same issues and looking for help and encouragement - from industry veterans who can offer proven, time-tested advice as well as newer minds with fresh approaches to serving customers better or addressing other key issues.”
In addition to peer networking and catered lunch, the 2014 forum welcomes guest speaker, Dr. Tim Elmore, who will be presenting the latest trends from Generation Y and explain how organizations can effectively recruit, train and retain this emerging generation. Dr. Tim Elmore is the author of more than 25 books, including the best-selling Habitudes and the founder and president of Growing Leaders, a non-profit organization created to develop emerging leaders across the globe. With more than 30 years of experience and expertise in generational leadership, Dr. Elmore provides corporations, civic organizations and universities with the tools they need to help develop young leaders who can impact and transform society.
Attendees will leave the session armed and energized with expert insights and solutions for the critical challenges facing contact centers today from some of the industry’s recognized front-line leaders.
For more information or to register to attend the Hire Dynamics Contact Center Executive Forum, go to http://bit.ly/1jBPGVB For more information about the Acuity Contact Center Performance Management System, go to www.touchpointone.com