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June 18, 2018

TouchPoint One to Showcase Gamification, Employee Dashboards, Balanced Scorecard and Performance Management Solutions at CCW 2018

A-GAME Tiki Beach performance gamification solution to be featured at expo Demo Drive

INDIANAPOLIS, Indiana, June 18, 2018 — TouchPoint One, the leading provider of award-winning employee engagement and performance management solutions for contact centers announced today the details of its hosted events and activities as an exhibitor at Customer Contact Week 2018. TouchPoint One will showcase its latest innovations during the CCW Demo Drive, host a Meet the Customer event, and extend private software tours for attendees throughout the conference.

Customer Contact Week is the world’s largest customer contact event, with 2500 attendees expected, over 175 expert speakers, 12 hours of networking, and 200 sponsors and exhibitors. On Thursday, June 21st, TouchPoint One CEO, Greg Salvato, will host a Meet the Customer event with John Craven, Director Center of Excellence, and Chad Wilcox, Receivables Management Manager of Cox Communications. From 9:50-10:50am at booth #724, John and Chad will share expert insights and advice in the planning and implementation of their world-class performance management and gamification-powered employee engagement solution.

TouchPoint One will also be featured in the expo’s Demo Drive, showcasing A-GAME Tiki Beach, the latest version of its award-winning performance gamification platform. Stop by for a demo and a chance to win his and hers (one gold, one black) - Sony Noise Cancelling Headphones. One-on-one contact center needs assessments and software tours of TouchPoint One’s full range of employee dashboard, balanced scorecard and performance management solutions will be provided throughout the event.

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About TouchPoint One
TouchPoint One pioneers innovative workforce performance solutions that fuse human-centric design with artificial intelligence. Our flagship Acuity platform redefines employee engagement through personalized motivation, strategic gamification, and immersive dashboards that cultivate competition and alignment with organizational goals. By seamlessly blending cutting-edge technologies, insightful analytics, and enterprise data integrations, TouchPoint One empowers companies to unlock their teams' full potential, foster meaningful leadership connections, and deliver unparalleled customer experiences. Explore the future of workforce optimization at
To learn more about the features and benefits of Acuity, visit the TouchPoint One web site. Please also follow us on Twitter @TouchPoint_One and on LinkedIn.

TouchPoint One, Acuity, Sidekick, and A-GAME are registered trademarks of TouchPoint One, LLC. All other registered or unregistered trademarks are the sole property of their respective owners. ©2024 TouchPoint One, LLC. All rights reserved.

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“Acuity has made life so much easier for the leadership team!  Having a balanced scorecard is a necessity in our environment.“

- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ

“With TouchPoint One's advanced platforms and expertise, we've seamlessly integrated gamification into our performance management, boosting employee engagement and efficiency.“

- Mark Wilson, Chime Solutions CEO

“We are saving ourselves so much time and so many headaches. It is just a better way to work.”

- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit

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