• Role-Based Dashboards

  • Custom KPI's / Balanced Score

  • Link Pay to Performance

No Hardware. No Software. No Problems!

Acuity is easy to deploy, will align, empower and inspire your personnel and deliver clear and compelling ROI – at a cost that is likely a fraction of what you’d expect.


  • All of the data and business logic that your contact center relies on is stored and accessible from one place.
  • Personalized dashboards and scorecards deliver role-based features, intelligence and alignment at every operational level.
  • Integrated quality monitoring, quizzing and ESAT modules enable you to instill best practices, maintain quality and ensure compliance.
  • Messaging and chat systems facilitate fluid coaching, support and other interaction to promptly address challenges and capitalize on success.
  • Low-cost, easy to deploy Cloud-hosted or on-premise Software as a service Solution (SaaS).

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