Equip. Align. Engage. Win!

Acuity's integrated suite coaching, incentive, gamification, and business process modules
empower contact centers to lead with clarity, empathy, agility, and confidence.

Performance Management

Acuity collects, generates, and synthesizes disparate systems data to create a single source of truth, enhance digitized processes, deliver actionable insights, and align, empower, and engage every CX stakeholder.  
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Performance Management

Acuity is an integrated performance management and employee engagement platform that optimizes people, processes and technology to strengthen culture, the employee experience and business results.
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Coaching

Achieving lasting success in the contact center hinges on frontline leadership, but they often lack adequate training, tools, and support to lead their teams.
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Workforce Engagement & Gamification

Time to put some action into your performance metrics! Set up your A-GAME Hoops, Gridiron, Dragons, or Tiki Beach league today.
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Quality Management

Take your QM operation to the Next Level with TouchPoint One’s Comprehensive Quality Management Solutions Integrated with the Customer Contact Industry’s Leading Coaching, Workforce Engagement, and Performance Management Platform!
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Quality Management

Take your QM operation to the Next Level with TouchPoint One’s Comprehensive Quality Management Solutions Integrated with the Customer Contact Industry’s Leading Coaching, Workforce Engagement, and Performance Management Platform!
Learn More

Business Process Transformation

TouchPoint One transforms your outdated, spreadsheet and paper-based Quality Assurance, Compliance Management, Performance Review, Corrective Action, Training, and other support and administrative workflows into secure, state-of-the-art, Cloud-based software systems.
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Business Process Transformation

TouchPoint One transforms your outdated, spreadsheet and paper-based Quality Assurance, Compliance Management, Performance Review, Corrective Action, Training, and other support and administrative workflows into secure, state-of-the-art, Cloud-based software systems.
Learn More

Trusted by many

“Acuity has made life so much easier for the leadership team!  Having a balanced scorecard is a necessity in our environment.“

- Brandi Stadie, Senior Director of Veyo Contact Center Operations, Phoenix, AZ

“With TouchPoint One's advanced platforms and expertise, we've seamlessly integrated gamification into our performance management, boosting employee engagement and efficiency.“

- Mark Wilson, Chime Solutions CEO

“We are saving ourselves so much time and so many headaches. It is just a better way to work.”

- Tereasa M. Vukanovich, Manager, Regulatory Compliance & Audit

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101 W Ohio St, Suite 2000 Indianapolis, IN 46204
info@touchpointone.com
(317) 454-8200
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